Clear buyer costs
Ticket price, booking fee and payment processing should be understandable before a buyer pays.
Maintenance mode
Ticket search, checkout and creator tools are temporarily unavailable while maintenance is carried out.
Booking references and organiser accounts remain valid. Please try again once the maintenance message has cleared.
Pricing
Free events will always be free to use on Local Tickets. Paid tickets use a 40p Local Tickets platform fee per ticket plus payment-processing fees, and organisers can choose whether eligible fees are absorbed or passed on clearly to buyers.
Pricing principles
Ticket price, booking fee and payment processing should be understandable before a buyer pays.
Organisers can run free events on Local Tickets without a platform fee, so community listings are not punished for being free.
Charity and fundraising discounts are handled case by case and affect the Local Tickets platform fee rather than unavoidable card or payment-provider costs.
The approved beta direction is a 40p Local Tickets platform fee per paid ticket, before payment-processing fees are added.
Creators should be able to choose whether eligible fees are absorbed by the organiser or shown clearly to buyers at checkout.
Event coordinators should be able to choose visibility upgrades such as homepage priority, New and Trending and In My Area placement.
Future paid add-ons may include seat-view media, richer venue profiles, widgets or promotional marketplace features once commercial rules are approved.
Larger venues should have a route to event volume, reporting needs and high-demand sale moments without changing platform.
The payment architecture should use approved providers so Local Tickets does not store raw card details.
Apple Pay and Google Pay should be available where the live payment setup and buyer device support them.
Promotional options
These visibility options are planned marketplace features. Exact prices, rules and availability should be confirmed before launch.
Premium home-page placement for selected events during approved campaign windows.
Discovery placement for fresh or high-interest events once the marketplace ranking rules are defined.
Location-led placement for buyers searching nearby events by town, postcode or radius.
Optional campaigns around theatre, music, charity, family events, attractions or seasonal demand.
Launch fee table
Payment-processing percentages, VAT/tax treatment and provider-specific caveats still need final approval before live paid checkout. The Local Tickets platform fee direction is ready for beta testing.
Questions
The approved beta direction is a 40p Local Tickets platform fee per paid ticket, plus card or payment-processing fees from the connected provider.
Yes. Free events should always be free to use on Local Tickets, with no Local Tickets platform fee for organisers or buyers.
Charity discounts are case by case. They affect the Local Tickets 40p platform fee only; card and payment-processing fees remain payable because they are external costs.
Yes. The intended direction is to let organisers choose whether eligible fees are absorbed by the organiser or shown clearly to buyers.
The target live payment direction is Stripe for card payments, Apple Pay and Google Pay where supported, plus PayPal as a buyer option. Availability depends on provider configuration, device support and account approval.